# Deposit & Withdrawal

## Payments

Detailed tutorials on how to Deposit and Withdraw funds from Zephyr

### How to Deposit on Zephyr <a href="#how-to-deposit-5-or-more-on-zephyr" id="how-to-deposit-5-or-more-on-zephyr"></a>

Here's what you must do to deposit  on Zephyr.

<mark style="background-color:green;">**Step 1**</mark><mark style="background-color:green;">:</mark>&#x20;

You must click the <mark style="color:yellow;">“</mark><mark style="color:yellow;">**Deposit**</mark><mark style="color:yellow;">”</mark> button at the top right-hand corner of the Zephyr home page.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FjZ4eSf3fAaBPOh6hYPKf%2F1.png?alt=media&#x26;token=7408d676-0517-4928-9614-35784064b62f" alt=""><figcaption></figcaption></figure>

You will be directed to the “**Deposit**.”&#x20;

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FmYSi5o6hhAoBJJI3A3p0%2F2.2.png?alt=media&#x26;token=dbac7c2a-41cb-4a7b-9952-ee172db54ba1" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 2**</mark><mark style="background-color:green;">:</mark>

Then, you need to specify the following details:

* Deposit currency &#x20;
* Deposit amount  (starts with $1)

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2F18jJ0GIQAwZoWQZOzAXb%2F2.png?alt=media&#x26;token=85ff0ea0-43cc-4628-a9bd-cde665f25d8e" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 3**</mark><mark style="background-color:green;">:</mark>\
Click “**NEXT**” to confirm the steps above. You’ll be redirected to the “Transaction” page.<br>

<mark style="background-color:green;">**Step 4**</mark><mark style="background-color:green;">:</mark> \
&#x20;Copy the deposit address and amount, or scan the destination address you will use to send funds to your Zephyr balance.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FgAXcgHiwRzQsJTay7IIC%2F3.png?alt=media&#x26;token=95fbe887-634e-469f-926e-c72df7f40b36" alt=""><figcaption></figcaption></figure>

***Here are a few things to keep in mind:***

* The minimum deposit amount is 1 USDZ or equivalent in BTC or ETH.
* Zephyr only accepts **BTC**, **ETH**, **USDT ERC-20**, **USDT TRC-20 and USDT BSC** deposits.
* Before proceeding, ensure you have selected the right chain types — BSC, ERC20 or TRC20 (if you use USDT).
* Please do not transfer any other cryptocurrencies to the wallet address. If you do so, those assets will be lost forever.

### &#x20;Depositing with Mobile

To deposit on Zephyr mobile version, here’s what you need to do:

* <mark style="background-color:green;">**Step 1**</mark><mark style="background-color:green;">:</mark> \
  You’ll need to click the “Deposit” button at the top right-hand corner of the Zephyr home page.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FmN8tC0twXRWydvWaafwo%2F4.png?alt=media&#x26;token=40367fe4-6cf0-4f8c-ad45-2e0dc5289b3e" alt=""><figcaption></figcaption></figure>

You will be directed to the “Deposit”.&#x20;

<mark style="background-color:green;">**Step 2**</mark><mark style="background-color:green;">:</mark>

Then, you need to specify the following details:

* Deposit currency &#x20;
* Deposit amount  (starts with $1)

Zephyr only accepts BTC, ETH, USDT ERC-20, USDT TRC-20 and USDT BSC deposits.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2F7njLtYHx5aZ8pwG2lIhv%2F5.png?alt=media&#x26;token=cb86fb53-b457-41d6-9361-5c90addf56b1" alt=""><figcaption></figcaption></figure>

* <mark style="background-color:green;">**Step 3**</mark><mark style="background-color:green;">:</mark> \
  Click “NEXT” to confirm the steps above<br>
* <mark style="background-color:green;">**Step 4**</mark><mark style="background-color:green;">:</mark> \
  You’ll be redirected to the “Transaction” page. Copy the deposit amount and address, or scan the amount and destination address to send funds to your Zephyr balance.&#x20;

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2Fz4EsKwmgIDOPGVWTOc2n%2F6.png?alt=media&#x26;token=042531e9-e07b-46ab-ace8-b71254515be2" alt=""><figcaption></figcaption></figure>

Here are a few things to keep in mind:

* The minimum deposit amount is **1 USDZ** or equivalent in BTC or ETH.
* Note that the **network fee can be up to $2.5!** By depositing 10 USDT (or its equivalent), you get around 7.50 USDT on your balance.
* Zephyr only accepts BTC, ETH, USDT ERC-20, USDT TRC-20 and USDT BSC deposits.
* Before proceeding, ensure you have selected the right chain types — ERC20, USDT BSC or TRC20 (if you use USDT).
* Please do not transfer any other cryptocurrencies to the wallet address. If you do so, those assets will be lost forever.

### **How to Make a Withdrawal From** Zephyr <a href="#how-to-make-a-withdrawal-from-zephyr" id="how-to-make-a-withdrawal-from-zephyr"></a>

Here's what you need to do to withdraw $50 or more from Zephyr:

* <mark style="background-color:green;">**Step 1:**</mark> \
  Sign in and click on the “**My Profile**” tab at the top right-hand corner of the home page. Next, press the “**Withdrawal**” section, which will direct you to the “**Withdrawal**” page.
* <mark style="background-color:green;">**Step 2:**</mark> \
  Click the “**Withdraw**” button.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2Fdo5TOfU2Wevnbag6lNBk%2F7.png?alt=media&#x26;token=546ddf23-53d5-4988-869b-eac91633002d" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 3:**</mark> \
Here you need to specify withdrawal details, namely:

* The currency (select between **BTC, ETH, USDT ERC-20**, **USDT TRC-20 or USDT BSC**)
* The withdrawal amount (it can’t be less than $50)
* The address of your wallet (note that due to the irreversible nature of cryptocurrency protocols, transactions can't be canceled or reversed once initiated. Always double-check a wallet address)

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2F2snSmiRy31SiAEQLJVA9%2F8.png?alt=media&#x26;token=5305ab97-7160-4558-8ae1-e02848cbc139" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 4:**</mark> \
All that is left is to finalize the withdrawal by clicking the “**NEXT**” button.\
\
You will be redirected to the page of the successful withdrawal request.\
By clicking on the Transaction Details button, you can track the status of your request

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FAxLZEAA0CTARptTXDduc%2F4.2.png?alt=media&#x26;token=889b5d4a-2e3d-49a4-adc8-a174bace290b" alt=""><figcaption></figcaption></figure>

Note that the withdrawal may take from 30 minutes to 24 hours. In any case, we recommend contacting support at <support@zephyr.digital> or in the official [Telegram group](https://t.me/ZephyrCommunityChat),  if the withdrawal took more than 24 hours.

### Step-by-step Guide on How to Withdraw on Mobile

Here's what you need to do to withdraw $50 or more from Zephyr on mobile:

&#x20;<mark style="background-color:green;">**Step 1**</mark><mark style="background-color:green;">:</mark> \
Sign in and click on the “My Profile” tab at the top right-hand corner of the home page.&#x20;

<mark style="background-color:green;">**Step 2**</mark><mark style="background-color:green;">:</mark>&#x20;

* Next, press the “Withdrawal” section, which will direct you to the “Withdrawal” page.

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FiALMmuZ1gOY6Ex5wWOGH%2F11.png?alt=media&#x26;token=15235e86-9216-4765-9e35-65ef1383f7d7" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 3:**</mark> \
Here you need to specify withdrawal details, namely:

* The currency (select between **BTC, ETH, USDT ERC-20**, **USDT TRC-20 or USDT BSC**)
* The withdrawal amount (it can’t be less than $50)
* The address of your wallet (note that due to the irreversible nature of cryptocurrency protocols, transactions can't be canceled or reversed once initiated. Always double-check a wallet address)<br>

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FsgZ4iqbCqNRfaMG4YJUA%2F12.2.png?alt=media&#x26;token=3d6a9670-e4e1-45fd-97f9-e5aacc808a43" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**Step 4:**</mark>\
All that is left is to finalize the withdrawal by adding the wallet address and clicking the <mark style="color:yellow;">“</mark><mark style="color:yellow;">**NEXT**</mark><mark style="color:yellow;">”</mark> button.

You will be redirected to the page of the successful withdrawal request.\
By clicking on the Transaction Details button, you can track the status of your request

<figure><img src="https://1028983412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVXCwWbdItdBKRCT7ZjRl%2Fuploads%2FNKho0w9oime5qmLXVwOc%2F3.2.png?alt=media&#x26;token=fd0a094c-9815-4ad9-b233-de97f1b8faf2" alt=""><figcaption></figcaption></figure>

**Note:**  The address of your wallet; (note that due to the irreversible nature of cryptocurrency protocols, transactions can't be canceled or reversed once initiated. Always double-check a wallet address\
\
**Note:**  the withdrawal may take from 30 minutes to 24 hours. In any case, we recommend contacting support at <support@zephyr.digital> or in the official Telegram group: <https://t.me/zeph\\_mel> if the withdrawal took more than 24 hours.

**Note:** The Zephyr platform charges a 2% commission on the amount you withdraw. This fee is required to cover the costs associated with processing the transaction and ensuring a smooth withdrawal experience.<br>

### Brief FAQ on Deposits & Withdrawals to Ease Your Brain

#### <mark style="color:yellow;">**Are there commissions to create a forecast, deposit, and cash out my USDZ?**</mark>

Each forecast goes hand in hand with a 1% fee from the total amount of a Bid a user specifies while creating a forecast.

#### <mark style="color:yellow;">**Why did the platform commissions become more or less expensive?**</mark>

By reaching a particular trading volume, your fees become lower. Move to the "My Profile," - “My Stats,” - “Platform Fees” tabs and click “Get Commissions” for more details.

Note that discounted at a particular % fee may be limited in terms of use.

#### <mark style="color:yellow;">I deposited via MetaMask/Bank card, but my funds aren't appearing! What should I do?</mark>

If you are witnessing any issues with depositing funds, please email <support@zephyr.digital> with the number of funds you were depositing and details on the time of payment and destination address. In most cases, MetaMask or Bank card delayed deposits are subject to network meltdown, and your funds will be credited in a few minutes.

*Reach out to <support@zephyr.digital> and let us know if the problem persists.*<br>


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